Vice President, Operational Excellence & Brand Performance – EHS Operational Excellence Scott Fisher is a hospitality leader with 25+ years of respectful and results-oriented management across Full Service, Extended Stay, and Select Service hotels... As Vice President of Operational Excellence & Brand Performance at EHS Operational Excellence, he partners with hotel owners and management companies to lift brand compliance, accelerate guest-satisfaction gains, and embed operational discipline that endures. Services span service-culture training, red zone recovery and avoidance plans, in-room maintenance assessments, and executive-level task-force leadership that incorporates these tools - bringing immediate impact and measurable, long-term performance improvement. Scott’s brand performance pedigree includes enterprise roles guiding tools, compliance, and relationships across portfolios of 50+ hotels and more than twenty brands. He has led and supported globally recognized flags - Marriott, Hilton, Hyatt, IHG, Accor, Wyndham, Choice, and independent properties - consistently aligning teams to brand standards while advancing owner objectives. His track record features turnarounds and award-recognized success: Residence Inn brand conference spotlight for innovative; a Most-Improved Hotel of the Year award; “Not-in-a-Box” leadership; Top-tier year-over-year guest-satisfaction gains (e.g., +17.0 points) with parallel improvements in cleanliness and problem resolution; property-level recoveries from deep Red Zone to Clear Zone with double-digit lifts in Intent-to-Recommend, RevPAR index growth (e.g., +56.6%), material increases in revenue and GOP; and Ramada “Gold Key” Property Award (twice). Operationally, Scott has led high-profile assets and complex teams in New York City, New Jersey, Philadelphia, and beyond, including urban mixed-use landmarks and large extended-stay operations. His leadership journey includes general manager and corporate assignments with Aimbridge Hospitality (and Interstate Hotels & Resorts), M&R Hotel Management, Blue Sky Hospitality Solutions, Hyatt Select Hotels Corporation, MCR Development, Scotto Brothers, Accor (Red Roof Inns), and Ramada - experience that gives him a practical, brand-fluent lens on owner priorities, CapEx realities, team capability, and the discipline required to sustain results. At EHS Operational Excellence, Scott blends heart and standards: a heart for hospitality and mentoring that unites teams, and standards that lock in brand performance, cost efficiency, and guest delight. Whether stabilizing a newly acquired hotel, orchestrating a culture reset on the front desk, or executing portfolio-wide service and maintenance programs, he is ready to build an impactful, results-oriented partnership with your hotel or management company - one grounded in measurable outcomes and elevated guest experiences.